“Big Three” lose customer primary wallet share: East & Partners
As a group HSBC, Standard Chartered, and Citi are ceding ground in terms how much money their primary customers spend with them, research from East & Partners reveals. At the same time, treasurers in the region are more likely to move bank now than they were four years ago.
HSBC, Standard Chartered, and Citi as a whole have seen the average percentage of transaction wallet share spend allocated to them as primary banks dip dramatically in the last four years.
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