The bricks-and-mortar banks outsourcing digitalisation
As users turn to virtual alternatives for convenience and cost, traditional financial institutions risk being left behind. Dutch firm Backbase is bringing them into the 21st century.
Bricks-and-mortar banks, used to mitigating risks for their clients, have traditionally struggled with change. But with technology forcing a shift in thinking, and many banking service now a simple smartphone click away, these groups have begun outsourcing digital transformation.
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