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Philippines outsourcing giant BPOI: looking for opportunities to drive value

Elmer B. Sarmiento, Chief Finance and Operations Officer at one of Manila’s largest outsourcing operations, sat down with CT to tell us how finance and operations have come together
Elmer B. Sarmiento

The Philippines is no slouch when it comes to outsourcing. So to stand head and shoulders above the pack in a crowded – and these days shrinking market - is no mean feat.

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