CT Week highlights: Payments digitalisation dramatically accelerated by the pandemic
Expert panellists from AIA Group and Tesco shared how factors such as the rise in e-commerce and the fall in face-to-face customer interaction, have shaped their payments digitalisation journeys.
Characterised by high costs and inefficiencies, the payments sector has for years been ripe for disruption. Corporate treasurers welcome the improvements that new innovations and technologies have delivered, but say incumbent systems are not ready for a complete overhaul.
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