CT announces shortlist of Asia Pacific’s Most Trusted Service Providers and Financial Institutions

In December, CorporateTreasurer announced an exciting change to its annual awards programme, broadening the scope of its methodology to drill deeper into what exactly it is that makes for Asia Pacific’s best financial institutions and service providers.

To establish the winners of our prestigious House Awards – which focuses on the service providers to the treasury and finance business - we set a very high bar.

Not content with accepting provider-led submissions as has had been the case in the past, we surveyed corporate treasurers and CFOs within the top 100 companies by revenues in each of the 13 major economies across Asia-Pacific (including India) to create a first-of-its-type census of the region.

In total, we interviewed more than 1200 senior executives, either in phone or in person, and requested details of key wallet share and performance data on a broad swathe of critical treasury and finance services*.

In doing so we have mapped out the overall market penetration of primary service providers and the level of client satisfaction – working on a 1 to 5 scale – they are presently achieving.

We have split banking services and non-banking services into the two separate categories listed below.

To assess the winners, we combined both market penetration with satisfaction rating. The winner was the institution with the overall highest score.

The following provides an example of our methodology:

• ABC Bank is the primary FX service provider for 40 out of the top 100 companies in Thailand and received an average satisfaction rating 2. The overall score would be 80 (i.e. 40 X 2)
• XYZ Bank is the primary FX service provider for 35 out of the top 100 companies in Thailand and received an average satisfaction rating of 2.5. The overall score would be 87.5 (i.e. 35 X 2.5)
• Despite a slightly lower market share, XYZ Bank is the Best FX House in Thailand because of its higher satisfaction rating.

Asia-Pacific’s Best Banks

To establish the best banks in each country we combined the market share and satisfaction ratings of three core transaction services: Cash Management, Trade and Supply Chain, FX Services. We are proud to announce today the leaders of the individual services for each core transaction service. 

Please note: The overall winner for Best Bank in each country and Best Bank in Asia will be announced during the awards ceremony held on the evening of April 24 in Singapore at the Swissôtel Merchant Court, during CTWeek. For more information about the awards, please contact Alice Ting at [email protected]

 

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Australia

Best Cash Management House: CBA

Best Trade and Supply Chain House: ANZ

Best FX House: ANZ

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China

Best Cash Management House: ICBC

Best Trade and Supply Chain House: ICBC

Best FX House: Bank of China

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Hong Kong

Best Cash Management House: HSBC

Best Trade and Supply Chain House: HSBC

Best FX House: Citi

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India

Best Cash Management House: State Bank of India

Best Trade and Supply Chain House: ICICI

Best FX House: ICICI

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Indonesia

Best Cash Management House: Bank Rakyat

Best Trade and Supply Chain House: Bank Negara Indonesia

Best FX House: HSBC

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Japan

Best Cash Management House: MUFG

Best Trade and Supply Chain House: MUFG

Best FX House: MUFG

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Korea

Best Cash Management House:  Shinhan Bank

Best Trade and Supply Chain House: Woori Bank

Best FX House: Woori Bank

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Malaysia

Best Cash Management House: Maybank

Best Trade and Supply Chain House: HSBC

Best FX House: Citi

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Philippines

Best Cash Management House: BDO

Best Trade and Supply Chain House: BPI

Best FX House: BPI

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Singapore

Best Cash Management House: DBS

Best Trade and Supply Chain House: HSBC

Best FX House: Citi

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Taiwan

Best Cash Management House: Bank of Taiwan

Best Trade and Supply Chain House: Bank of Taiwan

Best FX House: Bank of Taiwan

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Thailand

Best Cash Management House: Bangkok Bank

Best Trade and Supply Chain House: Siam Commercial Bank

Best FX House: Bangkok Bank

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Vietnam

Best Cash Management House: VietinBank

Best Trade and Supply Chain House: VietinBank

Best FX House: VietinBank

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Shortlist for Asia-Pacific's Best Bank

Citi

HSBC

Standard Chartered

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Asia-Pacific Best Service Providers: Shortlist

To establish the best service providers across Asia-Pacific, we applied the same methodology as above but combined the total scores across all 13 countries to arrive at the winners. Below we have the those ranked within the top three of each section.

Please note: The overall winner will be announced on the night of the awards; the below names are posted in alphabetical order.

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Asia’s Best Auditor

Deloitte

KPMG

PwC

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Asia’s Best Tax Advisor

Deloitte

KPMG

PwC

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Asia’s Best Management Consultant

Accenture

Boston Consulting Group

McKinsey & Company

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Asia’s Best Credit Ratings Agency

Fitch

Moody’s

S&P

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Asia’s Best ERP Provider

Microsoft

Oracle

SAP

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Asia’s Best TMS Provider

Kyriba

Oracle

SAP

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Asia’s Best Cloud Service Provider

IBM

Microsoft

Oracle

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Asia’s Best Forecasting Software Provider

IBM

Oracle

SAP

To find out who was shortlisted for Asia’s Best Treasury and Finance Strategies, please click HERE. Winners of our Marquee Awards will be announced on the night of the awards ceremony.

*The research was conducted on behalf of CorporateTreasurer by East & Partners Asia and forms part of our inaugural Asia Treasury and Finance Census, a comprehensive mapping exercise of the region’s largest companies and the quality of service they receive within both banking and non-banking core services. The census is also forward-looking. We have compiled rich data on which service providers are most at risk of losing their mandates with their clients and the services which are ripe for disruption.

For more information on the Asia Treasury and Finance Census, please contact Daniel Flatt at [email protected]