
AirAsia: Insights into establishing a SSC
Naresh Alagan, CEO of Air Asia Group Shared Services, explains the key rules in setting up an SSC built for purpose.

One of the most strategic decisions a CFO have to make is how they will establish their firm’s shared services centre (SSC). Typically an SSC is an entity responsible for the execution and the handling of operational tasks, such as accounting, human resources, payroll, IT, legal, compliance, and sometimes procurement.
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